Policy

Cancellation Policy

Please, note that Greener Line Transport tickets cannot be refunded and there are charges applicable to cancellation and rescheduling of tickets. Tickets can be rescheduled 48hours before departure time, failure to do so will attracts ₦500.00 rescheduling fee and ₦1,000.00 default fee for customers who do not show up. Furthermore, Greener Line Transport will make every effort to operate within the scheduled time, however Greener Line Transport will not be liable for any delay caused by traffic, accidents, road conditions, severe weather, unforeseeable mechanical issues and as such do not guarantee arrival at or departure from any pick-up point at any specific time. Greener Line Transport tickets are non-transferrable and passengers who cancel their travel arrangements may be entitled to a voucher covering another journey within 2 months of purchase, provided that the amount paid for the cancelled journey is not less than the cost of the proposed journey.


Refund/Return Policy

Greener Line Transport has a no refund policy on transactions. Passengers requesting a reschedule in travel date and/or time should please call 08037167410, 08148704598, 08145240990, 07030079702, 08127542427 or chat with a representative via our live chat on www.greenerlineng.com. Passengers are invited to note the above terms and conditions. Kindly indicate consent.